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ITIL 4 Foundation

AXELOS / PeopleCert

Entry-level IT service management certification based on the ITIL 4 framework covering the service value system, four dimensions model, guiding principles, and core ITSM practices. Globally recognized baseline for ITSM roles.

ITSMService ManagementITILAXELOS

363,00 $20h3.3 · Editor · 4 sources

HR Value3.5

Worth Cost3.5

Learning2.8

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Intermediate

Renewal

ServiceNow Certified System Administrator (CSA)

ServiceNow

Entry-level ServiceNow administration certification covering platform configuration, user management, lists/forms, workflows, reporting, and integrations. ServiceNow is the dominant enterprise ITSM platform with explicit demand from Fortune 500 IT operations teams.

ITSMServiceNowEnterpriseOperations

300,00 $60h3.9 · Editor · 4 sources

HR Value4.8

Worth Cost3.0

Learning4.0

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